As a Data Analyst at MaxFense, you will play a key role in assisting us in answering crucial business issues via data analysis and visualization. Your insights will be critical in outlining how we can enhance the product, our marketing tactics, and customer service and success as a product-led business. You'll collaborate directly with Product and Engineering, Customer Success and Support, and Marketing leadership to assist make crucial business and revenue-driving decisions using data. This position will be reporting to the Director of Product.

Here are some things you’ll do

• Architect and maintain our reporting infrastructure for Product, Marketing, and Success teams.
• Build and maintain team-specific reporting dashboards, and dashboards and reports to communicate and monitor our KPIs.
• Analyze datasets to provide actionable and strategic insights
• Effectively present data, both verbally and visually, to technical and non-technical stakeholders, including executive leadership.
• Explore available external data on National Non-Profit Organizations and their affiliate partners.

About you

• Are passionate about solving problems through data.
• Are skilled at translating data into actionable insights for technical and non-technical employees.
• Are interested in working cross-functionally.
• Want to provide reports that will inform key decisions that will help MaxFense to grow and scale.
• 3+ years of experience as a data analyst
• Experience with end-to-end data analysis, including data cleaning and preparation, querying, analyzing and exploring data, and turning data into actionable insights.
• Strong background in SQL, some knowledge of Python or R a plus.
• Experienced in creating dashboards, reports, and visualizations.
• Experience in B2B marketing or Product Led Growth companies is preferred.
• Familiarity with Google Analytics, HubSpot, Intercom, and Monday.com, and product analytics tools like Amplitude, PostHog, or Mixpanel.

There's no such thing as a 'perfect' candidate. We're looking for an optimist with grit and determination, who is excited to face the challenges of a growing startup. MaxFense is the type of company where you can grow, and we encourage you to apply to us even if you don't 100% match the exact candidate description.